Comprehensive Customer Billing for Call Centers
Globalink provides hosted PortaBilling Software which provides comprehensive VoIP Customer Billing via a web browser.
Porta Billing handles all billing aspects of VoIP services.
Everything from Call Detail Records (CDR) to billing and managing customers can be done via Porta Billing.
- Greater flexibility in deployment, maintenance and record keeping
- Billing and Radius software all built-in
- Customers can login and manage their accounts
- Web portal can be setup in different languages for an example Arabic, Simplified and Traditional Chinese, Czech, English, Estonian, French, German, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish and Swedish
- Can setup customer pricing in their own currency with markup
- Call Detail Records are available in real time online and via email attachment
- Billing Intervals can be customized for an example one second interval vs 60/60 seconds
- Formula can be setup to add post call surcharges
- Online Invoicing generated on demand or by billing cycle
- Automate your client payments using merchant services
- Setup the invoices to auto charge their credit cards when bill comes due
- Pricing can be edited online or via Excel spreadsheet or CSV file format upload
- Subscriptions plans billed prorated, daily, prepaid, post paid or end of billing cycle
- Volume Discount Plans to provide FREE or FLAT RATE calling to selected countries
- Traffic Exchange between server owners
- Online Recharge or Transfer using well known mobile merchant providers in real time
- Keep track of which employee makes most calls or monitor employee performance (calls can also be recorded)
- Many more cool sophisticated billing features please click for
Extensive Documentation at Globalink Porta Billing PDF Library