Contact US Rates DIDs
PREMIUM RATES for qualified resellers only. Rates
updated twice monthly.
Please click here to download
PREMIUM RATES in USD
Mar 31st, 2011
We recommend premium
routes for hosted pbx services. We
provide CLI (caller id), DTMF RFC2833, codecs g729a
and g711u for US routes. If you need Quality of
Service (QoS) for your US business Hosted PBX
services (Cloud Computing Services), please
about our Managed T1 and SIP Trunking services
direct to US business premises.For
international destinations, our premium routes will
allow multiple redundant carriers to same
DELUXE RATES for qualified resellers only
Please click here to download
DELUXE RATES in USD
October 10th, 2010
For lower cost g729a international
routes with no guaranteed caller id, please use our
deluxe routes pricing. The
lower the price, the least cost routing mechanism in
our Porta VoIP Switch will pick the lowest cost
routes. This limits the number of carriers
than can connect your call. This may result in lower
Average Call Duration (ACD) and Answer Seize Ratio
(ASR) for certain international destinations. So in
the VoIP business, the higher the cost, better the
route, as you will have multiple redundant carriers
for each destination.
Please review our minimum requirements for each plan
by clicking here.
class call quality for US destinations. Standard call
quality for international routes. Recommended for
hosted pbx services. Uses premium carrier routes.
Billing interval 1/1 except US 6/6, US Directory
411 60/60 and Mexico 60/60.
70% of US calls must be to RBOCs.
For US termination, FCC may require USAC fees to be
Please click here for legal
Requirements: Minimum US$500 bank wire transfer.
Wire transfer payments are posted into
your accounts during normal business hours.
For other methods
of payment, please contact
Due to security reasons, we no longer provide free test
accounts nor UK and Austria "premium services".
$4.95 Demo accounts can be ordered by clicking on
"VIEW DEMO" graphic.
placing this order. Please specify in ticket, for
PortaBilling Department, what services you wish to
We can refund in full if you are not satisfied.
Wholesale Rates are in US
and are subject to change based on market
Please scroll down to view all our VIP rates and requirements.
Our wholesale minutes are provided primarily for
those who use our
, Genband Nextone or Mera Voip Soft Switch Services.
We are selective in
bringing aboard the right team of resellers
who have the commitment, technical and sales skills
continue to succeed and grow with our private label
VoIP services in this VoIP telephony revolution.
We may provide ramp-up time for qualified resellers
to meet their monthly requirements.
for high volume special pricing please
see below - by request only.
Only available for Reseller-In-A-Box or Reseller Enterprise
Good call quality and pricing for hosted pbx, regular
residential voip services, calling cards and callback. Uses
premium carrier routes with good pricing for high volume
Billing interval 1/1 (except US 6/6
and Mexico 60/60).
Requirements: Minimum $1000
payment via wire transfer.
If you are a high volume voip
service provider, you can also use your own carriers
routes by renting our Mera,
Nextone Genband and
Customer Accounting and submit a ticket with subject
SPECIAL VIP RATES or email your reseller representative or
Customer Account Manager (CAM).
Please provide your 5 top destinations and monthly
volume to those destinations in your ticket.
contact information would have been emailed to you when you
filled up the contact_us form.
Please note we can only offer SPECIAL
VIP HIGH-VOLUME pricing to customers who pay for their minutes
by wire transfer and sell over 100,000 minutes (actual minutes) per month. This is subject to Accounting approval.
pricing and special rates you may contact
during normal US business hours.
Please kindly register for a support account at
to contact us.
We apologize for the inconvenience.
look forward to serving you
any questions you may have via our ticketing system.
Our service has an uptime of 99.9%
(please request for business class server when you
sign up) with
redundant sip and proxy servers with good call quality
and subscriber ratio.
The rates include our
private label soft switch services.
strive to provide the best rates possible for the
quality of service we provide, we do not compete on
price alone. Quality of service is more important to
us than just the price.
Please discuss with your Customer Account Manager (CAM) about whether you
qualify for the Private Label Voip Porta Reseller Platform (tech skills
required) or our Agent plan which may suit you better if you are more of a Sales
VoIP HARDWARE OPTIONS
We support Cisco or Linksys Devices. Most open sip compliant devices will work on Porta
Softswitch but our support is optimized for Cisco Linksys
Devices as Cisco Devices provide excellent voice quality and
codec conversion. Our automated device provisioning is available
for for Cisco Linksys and Grand Stream devices. Our automated
easy to use network helper script is available for PAP 2T voip
Porta Switch Rental - Reseller
Enterprise Server (using own vendor for inbound and outbound
If you are interested in
renting our Porta soft switch, we recommend that
your technical person has sufficient technical
skills required to manage the switch. We
will provide the back-end support and initial
We do not
charge for incoming minutes. Most inbound
did applications with voip devices registered to
our server are not billed. If you are
using our routes, your monthly charge will be
minimal to cover basic support and licensing
If you are not using our routes, we
charge a processing fee to cover our costs of
doing business. Fees are primarily determined by
your method of payment, support requirements,
volume of usage and routes used. For low volume
it is $0.004 per minute processing fee for using
your own routes once Accounting has approved
your Reseller Application.
support services are included and additional
support can be purchased as needed for various services such as
carrier provisioning, ssl or merchant configuration and custom web programming.
Termination (please click for details)
Our wholesale termination services is included with any
reseller plans. For security
reasons, we no longer sell wholesale minutes to those who do not use our
switch services. For security reasons, this amount must be paid by wire
transfer only. Our hosted private label voip soft switch includes
automated international DID provisioning, number porting and hosted pbx
services. You can view your call history online and automatically
recharge funds in your Porta Billing Web Control Interface.
For security reasons, this amount must be paid by wire
You will need to
purchase an initial $500 worth of voip minutes.
If you are interested in a demo account, please go to
our online store
Conferencing on Porta Bridge
This module can be added
to any package that has hosted pbx or PortaUM enabled for a nominal
setup fee of $99.
Private Label Services
available with Cisco IVR or PortaUM IVR. Cisco IVR allows own
language customization and is available for a quote at
Please note that we can setup your own gateways and access numbers
on our Porta Switch. You may want to use our
Reseller Deluxe Package Service as
you can deploy your services faster. Discounts are based on
You have 2 legs for each callback call. All calls
originate from the US. So if a person is calling from Cairo, Egypt
to say London, you will have one leg of the call from US to London
and another from US to Cairo. We recommend the
callback. For SMS callback,
please contact us via support ticket at
for more instructions.
If you are
interested in offering unlimited plans to your customers, you
will need to buy wholesale minutes at our rates and may
create your bundles for the specific markets you wish to target. Please contact your
reseller representative about this service.
Hosted PBX Rates for Cloud Computing Services
There is no monthly charge for extensions.
Each extension will include Unified Messaging (Voice and Fax ) and
Auto Attendant IVR.
DID or Phone Numbers, SIP
Trunking and PRI Channels
your reseller rep about our
Virtual PRI offering. We can sell you virtual channels. You can buy
low cost phone numbers and associate it with each Virtual PRI or
channel. You may need to get more channels as you grow. A channel
allows one concurrent call and unlimited incoming minutes.
Wholesale DIDs are sold to those who use our
Private Label Soft Switch with automated API. Our low cost
standard dids with 2 channels are not for high volume
enterprise clients. For high volume use, we recommend that you
purchase your own pool of virtual did channels. Each channel will
allow one concurrent call. You can assign your dids to your own sets
of virtual channel pools. Our channel pools may not be available for
non-tier 1 cities.
You can also purchase
pay-per-minute-dids if you do not wish to have your own
channel bank and have high volume inbound call volume.
We do not sell dids for craigslist
due to security reasons. International DID pricing varies by country
and is available for purchase via the international DID API.
International DID API can be added to your reseller interface for a
one-time setup fee of $49 upon Accounting approval.
with your questions.
US DIDs are billed daily to improve your
cash flow. All incoming minutes may
be free depending on the wholesale plan you select. Using our internal
did provisioning api, you can order one did at a time provided you
are setup on our EZB class of servers. The other servers require a minimum
order of 50 dids per order.
International DIDs prices starting at $4.50 vary by province and country.
We also provide engineering services to setup your own local phone
numbers in your own country using our equipment. Please contact
with your questions.
If you prefer unlimited inbound,
you will need to get our PRI channels.
We can also provide
toll free numbers, number porting and 911 services. There is an additional $1 regulatory fee
for 911 enabled dids. False Outbound 911 calls may cost $85 per incident to avoid system
Please note activation charges may
apply for phone number provisioning.
You may also use our approved list of third party did vendors
who can support the codecs used on our network. Please
If vendor is not in the approved list, there may be an
additional charge to have the vendor configured to work on our Porta Switch
and monthly support fee to maintain that did vendor.
Please note that third party DID vendor support is
only available in the
We provide various custom services to help you with your business
Please click here to review our other
Merchant Account Integration, Private Label SSL Certificates, Real Time Web
Ordering or Signup, 911 Integration, Custom Inbound DID Vendors and other
services are available. Additional costs may apply depending on your plan.
We can provide Quality of Service (
QoS) engineering for US destinations if we
design the network for you.
For more information on VoIP Tech Requirements, please click